Office Manager/ Operations Coordinator
Full Time • South San Francisco
Professional Home Repair, Maintenance, and Replacement Services. Plumbing , HVAC/Mechanical, Electrical
Sugar Bear Home services is a fast-growing Bay Area home service company Specializing in Plumbing, Electrical, and HVAC Services. We are known for our professionalism, strong customer care, and team-first culture.
We are looking for a driven, organized, and confident leader to help manage daily operations, support our team, and deliver excellent customer services.
This role is deal for someone who thrives in a fast-paced environment, communicates clearly, and takes ownership.
POSITION OVERVIEW:
We are hiring a strong communicator and natural leader who can help manage office operations, handle phones, support scheduling, and keep daily workflows organized.
RESPONSIBILITES:
We are looking for a driven, organized, and confident leader to help manage daily operations, support our team, and deliver excellent customer services.
This role is deal for someone who thrives in a fast-paced environment, communicates clearly, and takes ownership.
POSITION OVERVIEW:
We are hiring a strong communicator and natural leader who can help manage office operations, handle phones, support scheduling, and keep daily workflows organized.
RESPONSIBILITES:
- Answer incoming calls professionally and confidently
- Schedule service appointments, meetings, and interviews
- Communicate clearly with customers, technicians, and management
- Manage daily planning and dispatch coordination
- Create and update documents, notes, and job records
- Maintain customer files and ditital records
- Assist with invoices, billing, and basic QuickBooks tasks
- Track inventory and office supplies
- Organize paperwork and office supplies
- Follow simple instructions while also thinking ahead
- Support leadership and ask for help when needed
- Provide excellent customer service at all times
IDEAL CANDIDATE TRAITS:
We are looking for someone who is:
We are looking for someone who is:
- Strong communicator (phone, text, email)
- Friendly, honest, and professional
- Confident and comfortable leading conversations
- Driven and motivated to grow with the company
- Organized and detail-oriented
- Able to multitask and stay calm under pressure
- Not afraid to ask questions or for help
- Work well with others and supports the team
- Reliable with a strong work ethic
- Comfortable in a fast-paced environment
REQUIRED SKILLS:
- Strong computer skills
- Experience with:
- Microsoft Excel
- Email & scheduling systems
- Document creation
- Noted-taking and organization
- Basic knowledge of:
- Quickbooks (or willing to learn)
- Invoicing
- Filing and record keeping
- Ability to learn new software quickly
(Home Service experience is a plus but not required.)
WHY WORK WITH SUGAR BEAR HOME SERVICES?
WHY WORK WITH SUGAR BEAR HOME SERVICES?
- Stable, growing company
- Supportive leadership
- Opportunity to grow into a long-term role
- Respectful team environment
- Hands-on training provided
- Room for advancement
HOW TO APPLY:
Apply through CareerPlug with your resume and a breif description of why you would be a good fit for this role.
Apply through CareerPlug with your resume and a breif description of why you would be a good fit for this role.
Compensation: $60,000.00 per year
(if you already have a resume on Indeed)
Or apply here.
